Here's a link to the 2018 regular season schedule for both the Mariners and Major League Baseball. Which game are you looking forward to?
Driving Northbound on I-5, I was behind a semi-truck and had a weird feeling that something might happen. From the truck’s tires I could see dirt chips creating a momentary mini cloud of dust on the freeway. Then, I heard a loud WHACK.
At first, I thought, “Wow, I’m lucky, no crack!” But the next morning, the truth was spread across my windshield.
Unless you have one of those $1000+ windshields, making a claim for windshield repair or replace-ment probably isn’t worthwhile. Sure, companies will reimburse you, but even being reimbursed may not be worth the impact to your insurance rating profile and future rates.
Here’s the scoop...
The furthest thing from my mind 30 years ago was that there would be the opportunity today to reflect on the last 30 years. When I started my agency, at age 24, my first goal was to make it one year. And then to make it to the next year and to learn the fine details of the industry along the way. I believed that if I made it through three years, with a number of positive indicators, that a long term sustainable agency could be built.
Industry-wide, so much emphasis was on numbers back then, crunching the numbers, but for me it really turned out to be counting the relationships that were being built one household at a time. The way I see it, relationships are everything because if you don’t retain your clients you can’t grow your business. As a team, our goal has always been to be approachable and nurture transparency, even more than one might expect. When life throws a curve ball, such as a fender bender or speeding ticket, we always appreciate being the first phone call because it’s our job to provide guidance, confidence and support in the next steps to be taken.
Our ideal client expects support and guidance as life changes, and we love being their advocate during that time. Other agencies put emphasis on an aggressive growing model that’s driven by lofty numbers versus relationship building. Where I believe we differ is we’d rather have fewer clients with strong relationships than far more clients that are simply just a number.
These first 30 years have been priceless, an ever-changing adventure, and we continue to embrace our fast moving landscape every day. I hope that being clients of CTIA has been beneficial to you because you are infinitely valuable to us and what we stand for. A big Thank You to each of you for making 30 years possible! It is because of all of you, your loyalty, referrals and your continued confidence in CTIA guiding you through this ever changing maze of your insurance protection needs. I thank you from the bottom of my heart and hope that you allow me and my team to continue to serve you for many, many years to come.
Wishing you all the best and a blessed 2018!
– Christopher Togawa
Valued CTIA client Tony C. (Elvis) and his band were quite the hit at Queen Anne Day last Saturday.
You can catch this must-see act when they perform at the Bite of Seattle this upcoming Sunday, July 23 at 1:00 pm on the Mural Stage.
For more info, visit gracelandmanila.com or search #gracelandmanila.
Our Super Friends Referrals program helps local nonprofits every time you refer CTIA to your friends and family. Any time you make a referral to CTIA and they contact us, we make a $20 contribution to a local nonprofit organization. Super Friends Referrals is our way of both giving back to the community and finding great new clients.
The biggest compliment you can give us is a referral to your family and friends. We’ll take care of them the same way we do all of our clients: with expert advice, unmatched service and a commitment to long-term relationships.
So be a Super Friend and refer CTIA to your friends and family, and help support local nonprofits that make our community a better place to live.
In 2016 we donated to Big Brothers Big Sisters of Puget Sound and The 5th Avenue Student Education Program.