206.838.9450 | 800.335.2043 |

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Over the years, CTIA has been built upon four core values:

Community

Through Super Friends Referrals – our referral program where we “pay it forward” every time our clients refer us to their friends and family – we partner with local nonprofits and our clients to make our community a better place to live and work.

Teamwork

We think of our clients as partners not policy numbers. Our goal is to build a long-term relationship with you and make sure you have a protection plan that fits your goals and lifestyle. And we’d love the opportunity to take care of your friends and family as well.

Independence

We believe being an independent insurance agency is a better way to serve our clients. We’re not limited to only one insurance company, which means we can work closely with you to find the products and services that best meet your insurance needs.

Advice

We have the experience to provide expert guidance for all your insurance needs. We can review your current coverage, determine whether it’s a good fit and create a protection plan that makes sense for your life and goals.

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“My husband Kevin and I have been insured through PEMCO with Christopher Togawa as our agent for the last 20 years. We have always appreciated the prompt professional service from Christopher and his staff - quick response to our inquiries and Christopher has always made sure we had the correct insurance coverage as our lives (and circumstances) have changed over the years. In any business relationship, trust is paramount and Christopher has become a trusted insurance advisor who has taken the time to get to know us. This year we put that trust to the test as had our first ever claim when our property was burglarized. Kevin and I were overwhelmed with the outstanding customer service received from Christopher, his staff, and our PEMCO Claims Adjuster. You never really know how good your insurance is until you have a claim, and Kevin and I felt like everyone at Pemco had our back as we sorted through the claims process - start to finish. We simply couldn’t have made it through the violation of being burglarized and claims process without the help of Christopher Togawa and his team.”

-Elen A. Sale, 200 RYT Yoga Alliance, ACE-Certified Group Fitness Instructor, Ele Sale Wellness LLC

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